Browsing all posts in Building & Managing Relationships.
If I were a solicitor…
A week or two ago I tweeted the following, “If you were a solicitor, what would you use Twitter for”. I did this because I was visiting a solicitors that day and wanted to show both the power of crowd sourcing but also what other people’s ideas were. I was pretty overwhelmed by the response [...]
My philosophy of how I treat my clients
We’re all in business because of our clients – if it wasn’t for them we’d have no orders and therefore no business. Client interaction has always fascinated me, its something I’ve studied since I started my web design & online marketing business over 10 years ago. Originally there were three directors at Optix. We formed [...]
What’s your social footprint like?
I consult a lot of small to medium sized businesses on ‘Social Media/Communications’. I’m not a self professed ‘social media guru’, it’s certainly not everything I do, but it does form a lot of the marketing/customer service/networking activity that I carry out for my own businesses. This post is about something I call ‘your social [...]
Secrets for Super Successful Business Owners – Nigel Botterill
On Wednesday night I had the privilege of watching Nigel Botterill, UK Entrepreneur and CEO of thebestof Franchise group present to 100 businesses in my hometown of Exeter. The tour of the country is called “18 Secrets that Super Successful Business Owners Know and Do…” – you can follow the conversation about the tour on [...]
5 traits successful business people have – do you have these?
Missed a week due to travel folks so firstly apologies for that – clearly my first trait should be the inability to keep an appointment with ones blog OK so there are probably hundreds of things you need to be successful in business but I’ve been day dreaming this last week and working out my [...]
Time for Reflection
As a small business owner it’s all to easy to get completely consumed by your business. I didn’t take a single holiday for at least the first five years, I worked through weekends and spent every hour I could in the office during the week just to keep things going. It’s what you do when [...]
How Optix Solutions does ‘People to People’
Last week I wrote about People 2 People and Personal Branding. A few of you asked how we actually implement this in our businesses so I wanted to highlight this in today’s post – hopefully to give you some food for thought. I’m going to use Olivier Blanchard’s (The Brand Builder) post on this for [...]
Personal Branding in a ‘P2P’ World
After a couple of very hectic weeks and then a fantastic week’s holiday I need to get back into my regular Friday blog post. I intend to start that again today. Just before I start, If you were confused by ‘p2p’ in the title it stands for People to People. More on that later. I [...]
Likeminds 2010 & Never forget where you’ve come from
Last week saw Exeter host Likeminds 2010, a social media conference (for want of a better title). It showcased some of the world’s leading authorities on social media, in some of the world’s largest companies. The event took place on the 26th of Feb and boy was the line up something special. My Online Marketing [...]
Bringing Social Media to the Masses in 2010
2009 saw an explosion in the social media world here in the UK. Yes, some early adopters were on a lot earlier than that but the majority of people that were still ahead of the curve, found their feet last year. Personally I found it very easy to get involved in everything going on and [...]