Browsing all posts in "exeter".

Stop the Sabotage

I’m not sure why I find myself talking about hotels again is a disdainful manner, but that’s just the way it goes I guess. These are places which are supposed to hold the highest regard for customer service – it’s what much of their success is based upon. So today I witnessed one of the [...]

7 Things That Changed My Life This Year

So it’s that time of year again folks – The snow has rolled in and rolled out again and a new year is round the corner. I can’t believe it was a year ago I wrote my round up post for 2009! For those of you who missed it, I write a summary post each [...]

Like Minds & The Social Media Survey 2010

So last week was the Like Minds conference in Exeter, Devon, a bringing together of Like Minded individuals from all over the globe – The topic – Creativity and Curation. My Online Marketing Agency, Optix Solutions was proud to sponsor the event for the 3rd time running, making us one of the companies to be [...]

From a stable job to a start-up business

This week I spent some time interviewing friend and now supplier of my firms book-keeping services, Ben Didier about starting his own business earlier this year. Why did you choose to go it alone? I have always wanted my own business, ever since I was young.  For me it was the plan from the start [...]

7 Things a Startup Company Should Think About

This morning I was thinking back to when I started my web design business in Exeter and how much both the business and I had changed. Back then, there were three of us, all very wet behind the ears (that’s a really odd saying isn’t it!). We were at University at the time (Exeter) and [...]

Is your marketing material all about you?

I learnt a valuable lesson about marketing once which fundamentally changed the way I view the composition of marketing material for my businesses. This was the lesson: It’s not about me/my business, it’s about the needs of my prospective clients. Sounds simple doesn’t it, but it’s all to easy to talk about yourself when putting [...]

Intelligence the Key to Taking E-Commerce That Step Further

Sorry for missing yesterday’s post folks. I referenced a mastermind group I’d setup with a few other business owners in Devon in my post earlier this year – well yesterday we descended on Bovey Castle on Dartmoor – a truely inspirational venue, perfect for reflection on business and setting goals for the future. I’m now [...]

Bringing Social Media to the Masses in 2010

2009 saw an explosion in the social media world here in the UK. Yes, some early adopters were on a lot earlier than that but the majority of people that were still ahead of the curve, found their feet last year. Personally I found it very easy to get involved in everything going on and [...]

5 Excellent Experiences

Not enough people write/talk about excellent experiences in my opinion. It seems its much easier to write negatively about poor quality & service than it is to praise people. This is such a shame – if you read and hear negative comments everywhere then its going to have a negative impact on your own attitude. [...]

Scott Gould vs Alastair Banks – A Case Study

Ok – back to me again! I have to warn you I’m feeling a bit mischievous today, hence the title! I realise that this blog will be read by people that don’t know either Scott or I so before I go on, I just want to give you a quick heads-up on who Scott is. [...]

 

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