Like Minds & The Social Media Survey 2010

Like Minds & The Social Media Survey 2010

So last week was the Like Minds conference in Exeter, Devon, a bringing together of Like Minded individuals from all over the globe – The topic – Creativity and Curation.

My Online Marketing Agency, Optix Solutions was proud to sponsor the event for the 3rd time running, making us one of the companies to be there in support from the beginning. We also used the platform to launch the results of the Social Media survey we ran earlier in the year. A glossy 26 page booklet with the findings as well as contributions from some of the world’s leading social media minds was presented. More information on the survey and details of how to request a copy can be found here: http://www.optixsolutions.co.uk/social-media-survey-2010/

It contains insights from the likes of Scott Gould, Trey Pennington, Olivier Blanchard, Julian Summerhayes and a foreword was kindly written by Chris Brogan.

Anyway, here are my take-aways and observations from the fantastic two day conference

1). Exeter is a special place and everyone that came to visit it loved it.

2). Despite Like Minds’ move away from social media to other things, it remains in my mind, a social media conference and when the speakers take on social topics, the audience lights up. I hope the team take this on board for future events.

3). Steve Moore of the Big Society can write a well crafted speech in front of a couple of hundred people in less than an hour, just before he goes on stage – he is also extremely funny and tells amazing stories.

4). The new immersive format in the mornings rocked – I got most of the value from these sessions this year.

5). Did I mention that Optix Solutions released the results of the Social Media Survey 2010 :)

6). Benjamin Ellis is one clever guy and if you want to talk Psychology then he’s your man. Thanks Benjamin

7). Joanne Jacobs predicted in her immersive that by 2012 the web will be viewed by mobiles more than desktop computers, so companies better get their websites mobile friendly. She also said that we’ll see a shift of users to people that currently don’t really use the internet at work (like handymen) – the Internet on their mobiles will become very important for their work

8). Was great to see Jon Akwue back again and even more fantastic that he read the Jeffrey Gitomer book I gave him last time recently and enjoyed it :)

9). Wikis are a great way of sharing social strategy with staff internally, allowing everyone to collaborate and understand what the company is trying to achieve

10). Cofacio is a new Help Engine which is very cool – You can offer help and ask for help and earn points which are used to help good causes. You should signup now

11). Shaa Wasmund has done a lot with her life and not let anything get in her way. She rightly points out that if you don’t try you’ll never know what could be. She’s also incredibly positive – a massive plus in my book

12). James Whatley talked about gaining success in Social Media (and other places) by ‘Displacing the market’ – I.e. trying to do something different to the norm. I love this and will use it often – thanks James :)

12). Robin Wight is a fashion icon (and very clever guy) and I want his shoes!

If you’ve not had the chance to be a part of a Like Minds Conference until now then I wholeheartedly recommend you do your best to get to the next one – you won’t regret it.

Now Your Thoughts

  • What were your highlights – I know the organisers read this blog so it’s a great place to share
  • Have you read the survey – what are your thoughts on the results?

Secrets for Super Successful Business Owners – Nigel Botterill

Secrets for Super Successful Business Owners – Nigel Botterill

On Wednesday night I had the privilege of watching Nigel Botterill, UK Entrepreneur and CEO of thebestof Franchise group present to 100 businesses in my hometown of Exeter. The tour of the country is called “18 Secrets that Super Successful Business Owners Know and Do…” – you can follow the conversation about the tour on the hashtag we created with thebestofexeter at #18secrets.

I’ve met Nigel a couple of times now but this time I was lucky enough to get an hour with him before the big event, discussing ideas and thoughts on business. I’ve written before about how important it is to ditch the negative people in your life and surround yourself with positivity and success – When you chat to someone successful like Nigel you can’t help but be lifted and ideas immediately start to flow – I was at the venue at 5ish and didn’t leave until 9:30pm – it felt like about an hour!

Now i’m not going to simply copy and paste Nigel’s points – that wouldn’t be cricket. However, from the 18 secrets, I’m going to share my big 3 takeaways from the night.

1). “Making the jump from ordinary income to big income business means you need to make the jump from ‘doer’ of the business to ‘marketer’ of the business.” How true – if you’re stuck in the business doing the work on a daily basis, how can you be out promoting it and taking it to the next level? I’ve focused on this quite a lot in my own business in the last year and we’ve certainly reaped the rewards. I’ve built a great team around me who are able to deliver the product, while I market the business. A friend of mine (Richard Carpenter) uses the analogy of driving a car being like running a business: You start by driving the car yourself, taking it in whichever direction you want. The key is to move yourself from the front seat to the back seat and be driven around while you simply direct where you want to go. :) Although I’m being a bit sneaky by putting two tips into one, Nigel also pointed out that we should all concentrate on our marketing first thing in the morning (pref before anyone else gets into work) – a great piece of advice in my opinion and something I’m going to try and focus on over the next few months.

2). Your most valuable asset in business is your database! Your database is critical to your success if you’re going to make it big. Build it at every opportunity, get in contact with your customers regularly, send them something, make them an offer, give them a reason for coming over or for you to go and see them. There are loads of studies about how much easier it is to sell to your current client base than a new one yet many of us get caught in the trap of trying to pour more and more in the top of our funnels while not looking after the people who have already shown they trust us and are willing to spend their hard-earned with us! Absurd when you think about it! Your database makes it easy to keep in contact – go back and work out a plan for it today. (*If it’s email marketing then get in touch with my team at Optix because they offer an amazing service there – plug over*) I particularly loved this sentence from the presentation:

“It’s not your customer’s job to remember to do business with you….it’s your job to remind them”

3). Commit to learning. No successful businessperson got to where they are sitting on their backside watching TV. Many of these people are continually learning, all day everyday. They have huge libraries of business books, they are like sponges for information. Are you? Do you go home and put the TV on or do you read a business book and learn something new about your industry, competitors or other successful people? This last year I’ve spent time building my library of books, especially in the areas of business success and sales. Here are a few that I’ve read recently which I’d recommend hugely (affiliate links):

The Little Red Book of Selling: 12.5 Principles of Sales Greatness

Think & Grow Rich

Purple Cow: Transform Your Business by Being Remarkable

The Tipping Point: How Little Things Can Make a Big Difference

What Would Google Do?

Little Gold Book of Yes! Attitude: How to Find, Build and Keep a Yes! Attitude for a Lifetime of Success

Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships

And thanks to a friend Julian Summerhayes who kindly gave me the following book which I can’t wait to read this week:

The Go-giver: A Little Story About a Powerful Business Idea

By the way, here’s the great news for any of you who hate reading (I actually fall into that bracket myself believe it or not) – Check out http://www.audible.co.uk/ – A great site which you can subscribe to and download new audio books/mp3s to your ipod/iphone/mp3 player and catchup with all the great stuff above while on the move :)

So those were the three big take aways from my night at 18secrets – do you agree with these? Do you have some killer tips to share? Let’s discuss…

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