This post was done last year for our ninth birthday at Optix. As we turn ten next Monday I thought I’d revisit the interview for those that missed it.
Interview with James Dawkins and Alastair Banks of Optix Solutions:
It’s hard to believe that Alastair and James were merely 20 years old when they joined forces to start Optix Solutions in 1999. Since then, their strong business acumen and un-reserved commitment to exceeding customer expectations has helped develop Optix Solutions into a professional Web Design and Internet Services Company with a dedicated team of Business Development Managers, Web Designers, Web Developers and Search Engine Optimisation Consultants – working with some of the UK’s leading organisations!
In this interview we look back at how together, Alastair and James, have achieved their success.
Q. What inspired you to start Optix Solutions?
James: Quite simply – not wanting to work for someone else!
Alastair: I’d agree with James here – we felt there was a gap in the market and didn’t want to work for anyone else after finishing University.
Q. What’s the most rewarding part of running Optix?
Alastair: There are so many! I still get a massive buzz from developing relationships and helping clients – but seeing a team develop around James and me is also very rewarding.
James: Seeing all of the hard work we devote to our clients pay off! Like winning the award for Best Franchise Website Design with Urban Planters last year was fantastic, and being nominated for the Business Enterprise Award by the Federation of Small Business this year demonstrates recognition for our continuous progression as a company.
Q. What has been the most significant change on the web since Optix was founded in 1999?
Alastair: Firstly we went through the ‘Dot Com Bubble’ in 1999/2000; we saw e-Commerce start to take off through the early noughties and now Social Media is off the scale… It’s quite amazing! Have I mentioned TravellersConnected.com? (TravellersConnected.com is a Social Networking site dedicated to helping Travellers find a Travel Companion and all other Travel related advice and information. Both Alastair and James are founding members of the site which was established in 2004 and is today recognised as one of the 100 Best Travel Sites by the Times Online!)
Q. How have you been able to succeed in such a competitive market?
James: Selecting a hard-working team, trying to stay ahead of the game and looking after our clients as best as possible!
Alastair: As James said, developing a great team, looking after our clients and regularly consulting with an experienced Business Adviser have definitely helped us succeed.
Q. How do you hope Optix will develop over the next 9 years?
Alastair: We’d both like to see another office and perhaps more spin-offs like TravellersConnected.com to get our teeth into. I think when you’re entrepreneurial you’re always looking for the next opportunity.
James: An Optix sponsored race car!
Q. What do you look forward to most at the start of a work day?
James: The truth is no day is ever the same, but it’s always great hearing from our clients – so I guess we look forward to embracing the unknown and pushing the boundaries.
Alastair: Definitely, couldn’t have said it better myself James. I knew there was a reason I went into business with you.
Q. Any last words?
Both: Watch this space!